FAQs
Frequently Asked Questions
We can deliver our products anywhere in Australia. Please contact our customer service team for more information.
We aim to deliver our products within 2-3 business days after your order has been received. Lead times may vary for interstate orders but we will always do our best to fulfil your request. Please contact our customer service team for precise dispatch ETAs.
You can request for free samples by calling (02) 9316 4211, emailing us at orders@goodnuts.com.au, or you can use our contact form here.
Yes, we do! For more information on it, please visit our Merchandising page.
For newly designed custom packaging orders MOQ is usually 20 cartons per product. If you choose one of our in house customisable packaging options, a smaller MOQ is available. We are always happy to discuss individual needs and create a solution that is right for you.
We provide customisable packaging options, including portion control, single-serve options, and bulk packs.
All our products are non-perishable so have a reasonable shelf life and are packed and stored under HACCP guidelines.
We also offer complimentary dispensers to all our client partners, allowing you to share snacks in accordance with Australian Food Standards recommended guidelines.
Absolutely! You can mix and match snack types to suit your needs.
We recommend any of our sweet or savoury snacks that we offer in both portion control and bulk packs, such as our, Aussie Jelly Mix, Bar Mix, Salted Deluxe Mix and Pretzels.
We recommend any of our portion control or individually wrapped lollies, nuts, mixes, chocolates or savoury snacks.
We recommend any of our portion control or individually wrapped lollies, nuts, mixes, chocolates or savoury snacks. We also have an impressive range of other snacks, like our sweet slices from Springhill Farms.
We recommend any of our sweet or savoury snacks that we offer in portion control and bulk packs. These make great corporate gifts or yummy snack options for employee break rooms.
For the sweet tooth, customers love our Aussie Jelly Mix, Sour Mix or individually wrapped fruit chews or eclairs. Savoury lovers enjoy our Pretzels, Nut Mixes or classic Salted Peanuts are a favourite.
Yes! We can create limited-edition packaging for seasonal events like Christmas, Halloween or other seasonal promotions.
Absolutely! You can add motivational quotes, company slogans, or campaign messages alongside your logo.
Yes, we specialise in bulk orders for large events like product launches, seasonal markets, and community gatherings. We also provide complimentary dispensers to all our client partners, allowing you to share snacks in accordance with Australian Food Standards recommended guidelines.
Our standard packaging is commercially recyclable but eco-friendly packing options may be available for customised orders.
Our custom order pricing varies so please contact our customer service team at customerservice@goodnuts.com.au or on 02 9316 4211 to discuss your needs.